Mrs Lau has over 30 years of senior management and consulting experience. She was the Deputy Commissioner for Efficiency at the Efficiency Office in the Innovation and Technology Bureau of the HKSAR Government. Whilst in the government, she was responsible for leading initiatives regarding social innovation, design thinking and cross-government operations such as the 1823 contact centre and Youth Portal. In particular, Mrs Lau established and led the Secretariat in support of the $500 million Social Innovation and Entrepreneurship Development Fund (SIE Fund) Task Force under the Commission on Poverty. Together with the Task Force, Mrs Lau reached out to many non-government organisations, family or corporate foundations and business executives who shared similar aspirations in tackling poverty related issues in Hong Kong. She advocated multi-disciplinary and cross sector collaborations in solving social issues and creating shared value in the business sector.